Contact dōTERRA

dōTERRA Member Services

Call Center: For order inquiries, commissions questions, and general support.

Phone: 800-411-8151
Hours:
Monday-Friday 8:00am-8:00pm (MT), Saturday 9:00am -2:00pm (MT)
Email: service@doterra.com
Live chat: Available as you shop online

Product Ingredient Inquiries

For questions regarding product ingredients, essential oil singles, blends or other dōTERRA products.

Email: productsupport@doterra.com

Click here to view previously asked questions

Technical Support

For questions regarding personal websites, back office reports or functionality.

Email: service@doterra.com

Media Inquiries

For media relations, press inquiries, press release information, press kits.

Contact: Peter Tidwell – Corporate Communications Manager
Email: media@doterra.com

Promotions Questions

For questions about incentives or promotion rules.

Email: promotions@doterra.com

dōTERRA Business Support

For questions regarding the Loyalty Reward Program, points, Fast Track, Preferred Member or Independent Product Consultant status, etc.

Phone: 800-411-8151
Email: service@doterra.com

Ask a dōTERRA Business Question

View previously asked quetions

dōTERRA Meetings

To change an event you have already posted on the Events Calendar on doterraeveryday.com.

Email: events@doterra.com

View events calendar

Post an event to the calendar

Headquarters

Address:
dōTERRA International, LLC
389 South 1300 West
Pleasant Grove, Utah  84062

Click here to see the Google Map

Phone: 801-615-7200
Fax: 801-615-7205
Hours: Monday-Friday 9:00am-5:00pm (MT)

Healing Hands

For more information regarding the dōTERRA Healing Hands Foundation, or dōTERRA philanthropic efforts.

Contact: Peter Tidwell
Email: healinghands@doterra.com
Website: www.doterrahealinghands.com

Will Call/Bulk Orders: Order Pick-up

Address:
436 W 800 N
Orem, UT 84057

Click here to see the Google Map

Manager: Teresa Haws
Phone: 800-411-8151
Email: orderpickup@doterra.com
Will Call Hours: Monday-Friday 8:00am-6:00pm (MT), Saturday 11:00am-4:00 (MT)
Deadline to Pick Up Bulk Orders: Monday-Friday 4:30pm (MT), Saturday 2:00 (MT)

Bulk Order Pick-up Guidelines

Closed Sunday

dōTERRA International Taiwan Will Call & Offices

Taichung City Office

9F.-1, No.201, Sec. 2, Wenxin Rd.
Xitun Dist.
Taichung City 407
Taiwan (R.O.C.)

Click here to see the Google Map

Taipei City Office

8F.-3, No.88, Dunhua N. Rd.
Songshan Dist.
Taipei City 105
Taiwan (R.O.C.)

Click here to see the Google Map

 

Kaohsiung City Office

11F.-1, No.260, Zhongshan 2nd Rd.
Qianzhen Dist.
Kaohsiung City 806
Taiwan (R.O.C.)

Click here to see the Google Map

General Manager: Shawna Wang
Phone: +8841-2210-7011
Fax: +8864-2251-1565
Hours: Monday-Friday 9:00am-5:00pm
Email: taiwanservice@doterra.com

Closed Saturday & Sunday

Visit Taiwan Website

 

dōTERRA International Australia Main Office & Will Call

Level 1, Suite 2
Building 3
310 Ferntree Gully Road
Notting Hill, Victoria 168
Australia

Click here to see the Google Map

General Manager: Jared Auger
Phone: (03) 8540 3100
Hours: Monday-Friday 9:00am-5:00pm

Closed Saturday & Sunday

View Australia Website
View Australia Facebook Page

dōTERRA International Japan Main Office & Will Call

13F AO Biru
3-11-7 Kitaaoyama
Minato, Tokyo 107-0061
Japan

Click here to see the Google Map

General Manager: Takashi Bamba
Phone: 03-4589-2600
Toll Free: 0800-100-0789
Fax: 03-4589-2601
Email: japan@doterra.com
Hours: Monday-Friday 9:00am-5:00pm

Closed Saturday & Sunday

View Japan Website

Returns and Exchanges

Click here for the returns and exchanges policy.

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